Safety at the tap of a button – rapid emergency response when you need it most with Home+ and AURA

by | Nov 8, 2022

Crime is one of South Africa’s biggest and most persistent problems. The solution lies not in leaving South Africa altogether, but in unifying and amplifying our response to crime. That’s where AURA comes in.

 With a nationwide network of over 2500 private and public emergency response providers  comprising thousands of security and medical response vehicles and more than 300,000 active users, AURA is taking safety to a whole new level with smart technology.

What does AURA do?

AURA provides a security and medical response services platform that connects users in distress to a network of responders across all nine provinces in South Africa. The platform aggregates private emergency response companies and dispatches the closest responder to any distress signal received, using artificial intelligence and machine learning.

When every second counts (as it always does in an emergency) ensuring that the closest responders are dispatched can make all the difference. AURA’s average response time in South Africa for 2021 was brought down to just 7 minutes and 41 seconds. Compare this to the average wait time of over 60-minutes for public services[1] [2]  it is easy to understand how AURA is saving lives every day. Areas that previously had no private security or medical response, are now within reach, meaning that help is always just a tap away.

Why did we choose AURA?

Emergency response shouldn’t only be available to those with the means to afford private fees for security and medical response companies. Regardless of income bracket, with AURA, South Africans can now access affordable security and medical response services instantly using a connected device.

AURA is already integrated into some of the apps you use every day, provided by big names like Uber, Tracker, Namola, The Courier Guy, FNB (GuardMe 2.0) and now it’s available in the Home+ app as well.

How do you access AURA?

Home+ is committed to providing South Africans with services that make life simpler, easier and safer. That’s why we’re giving you the first three months with AURA free. To access AURA’s services in an emergency, simply press the PANIC button on the Home+ app.

To find out more about AURA’s products and services, visit their website:

https://aura.services/marketplace/

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Article by

Vincent Gaemers
Vincent Gaemers is the Growth Lead at Home+. He breathes the Home+ brand and his mission is to deliver the Home+ knowledge to our customers.
Vincent Gaemers
Vincent Gaemers is the Growth Lead at Home+. He breathes the Home+ brand and his mission is to deliver the Home+ knowledge to our customers.

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