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How do I request a refund for a recent Home maintenance job?

To request a refund for a home maintenance job, you may log a dispute on the job card by following the steps below in your Home+ App:

  • Go to “My Bookings”
  • Tap “Done” jobs
  • Choose the specific job you need to be refunded for and tap “View Job Details”
  • Tap “Get Help With This Job”
  • Complete the form by providing more details
  • Tap “Submit”

 

Alternatively, contact our Customer Support agents for assistance. You can reach us on: 

  • Email: support@homeplus.africa 
  • Whatsapp: +27 84 439 2474
  • The Home+ App: Account > Contact Customer Support